New Brand Creation – Operator Process
1. Purpose
Use this process to request the creation of a new brand under an existing Operator account.
2. Submit the Request
Raise a request through Freshdesk and Please provide the following details:
| Field | Details Required |
|---|---|
| Organization | Legal/company name operating the brand |
| Jurisdiction | Country/market where the brand will operate |
| Partner Name | Exact name of the new brand |
| Partner Type | Real or Social |
| RTP | Required RTP value |
| Max Win in EUR | Maximum permitted win amount in EUR |
| Base URL | Partner/brand integration base URL |
| Partner Lobby URL | URL of the operator's player lobby |
| Blacklisted Countries | Countries to be restricted, or None |
| Blacklisted Currencies | Currencies to be restricted, or None |
| Auth Type / Key | Authentication method and required authentication key/details |
| Bonus Credit | DISCRETE or CUMULATIVE |
| Bonus Debit | REMOTE or LOCAL |
Bonus Configuration — Important
Please select one Credit option and one Debit option:
Credit
DISCRETE: The bonus amount and round details are sent to the operator after each bonus round.
CUMULATIVE: The total cumulative bonus amount and round details are sent to the operator after all bonus rounds have been played.
Debit
REMOTE: The operator manages the bonus themselves.
LOCAL: BDG manages the bonus and passes the cumulative amount to Credit at the end of all bonus rounds.
Example:
Bonus Credit: CUMULATIVE
Bonus Debit: LOCAL
Request Template
Organization:
Jurisdiction:
Partner Name:
Partner Type: Real / Social
RTP:
IP to be whitelisted:
Max Win in EUR:
Base URL:
Partner Lobby URL:
Blacklisted Countries: optional
Blacklisted Currencies:optional
Auth Type / Key:
Bonus Credit: DISCRETE / CUMULATIVE
Bonus Debit: REMOTE / LOCAL
3. Approval & Follow-Up
Wait for Business confirmation before proceeding.
For follow-up, use the designated Slack/Teams communication channel.
Include the Freshdesk ticket number and Partner/Brand name in all follow-ups.
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